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Installation & aftercare

Fitted in a day, looked after for years

We can usually fit your new heating in a single day. That’s just the start of our commitment to you.

Installation

One day, and no fuss

With no boiler and no pipework, installing your new heating is a quick, simple, one-day job.

Done in a day

Most homes are finished in a single day, from taking the old heaters out to showing you the new controls.

A qualified electrician on every team

Every installation team includes a fully qualified electrician, who makes sure your system is completely safe.

Old heaters taken away

We remove and recycle your old storage heaters, or arrange a qualified plumber to take out a wet system.

Set up before we leave

We help you set your timers, show you the controls and give you any tariff advice you need, so you get the best from your new heating.

Before we arrive

Getting ready for installation day

There isn’t much to do. Two things help:

  • Clear the workspaces if you can. If you can’t, don’t worry: we’ll do it and put everything carefully back before we leave.
  • Switch off any night storage heaters that are coming out at least 24 hours before we arrive, so they’re cool enough to remove safely.

If your Economy 7 meter needs changing, only your energy supplier can do it. It’s often free or inexpensive and quick. On installation day our team gives you a crib sheet and can help you with what to ask your supplier.

A white radTherm radiator on a blue wall beneath two sunburst mirrors

Aftercare

Covered for 30 years, and supported after the install

30-year manufacturer’s guarantee

Every radiator is covered by a 30-year guarantee, underwritten by the manufacturer.

About the guarantee

5 years on parts and labour

Our own 5-year repair service covers the electrical parts. If there’s any problem with our workmanship, we’ll repair or replace it free of charge.

24/7 aftercare

Most customers never need us after the install. If you do run into problems or need a little extra support, call us on 01209 714600, day or night, and we’ll help.

In our customers’ words

Left as if we’d never been there

“When everything was finished, our flat was left as if no work had taken place. We are absolutely delighted.”
Mr & Mrs Smook Taunton, Somerset
“Adam the plumber and Shaun and Steve the electricians were very polite and good fun, they left the place like they hadn’t been in. The bungalow now has warmth when we want it, my bills have also dropped. Thanks guys, fantastic service.”
Rob Harris Cornwall · radiators and Sunamp

What happens next

Three steps, and it’s done

1

A free survey

We visit your home at a time that suits you, look at every room, and answer your questions. No obligation, and no pressure.

2

A written quotation

Clear, written, and as unique as your home: tailored to your rooms and how you actually live in them.

3

Fitted in a day

We recycle your old heaters, fit the new ones, show you how everything works, and leave your home spotless.

Our full range of heaters, towel rails and water heaters

Download the brochure and we’ll email it straight over.